Contact Us

Have a question about your order, need help figuring out how many packs you need, or just want to talk moisture control? We're happy to hear from you.

Email Us

thedrytote@gmail.com

We're a small operation and we answer our own email. Expect a response within 1 business day — usually faster.

Common Questions We Can Help With

• Order status or tracking — if you haven't received a shipping confirmation within 1 business day of your order, reach out and we'll look into it
• Returns and the 30-day guarantee — if DryTote isn't working for you, email us and we'll sort it out
• Recharging questions — if your indicator dot isn't behaving as expected, we can walk you through it
• Sizing help — not sure how many packs you need for your safe, boat, or storage room? Tell us what you've got and we'll give you a straight answer
• Wholesale and bulk orders — if you're buying for a business, a range, a marina, or resale, reach out and let's talk

What to Include in Your Email

If you're reaching out about an existing order, it helps to include:

• Your order number (from your confirmation email)
• The email address you used to place the order
• A brief description of what you need

We're here to help. Don't hesitate to reach out.